Privacy Policy

Last updated: June 9, 2026

WildKite is a bring-your-own-storage (BYOS) media manager. Our core principle: your media files always stay in your own bucket, and the platform is never in the content-serve path. We collect only the minimum data needed to run the service. This policy explains what data we handle.

What we store

• Account info: your email, nickname and any profile details you provide.
• Storage connections: your S3-compatible endpoint/region/bucket and your access credentials, encrypted at rest. Credentials are used only to list, read and write your own bucket on your behalf.
• Media metadata: titles, durations, codecs, references to thumbnails/waveforms, playback positions, playlists and sharing settings.
• Service logs: we record IP addresses and basic request information (e.g. time, endpoint) for security, rate-limiting and abuse prevention.

What we do not store

• Your media files. Video/audio always live in your bucket and stream to the browser directly from it via short-lived signed URLs.
• Platform-generated artifacts (thumbnails, waveforms, HLS, transcoded audio) are written to your own bucket under .wildkite/, never to our servers.

Advertising & tracking

WildKite has no ads and embeds no third-party advertising or tracking SDKs. We never sell your data. If a build enables crash/usage diagnostics to help us fix problems, those reports are anonymous and never include your media or storage credentials.

Sharing

When you create a public link for a media asset or playlist, anyone with that link can access the content via signed URLs until you revoke it. Spaces only share storage capacity; they do not let members see each other's libraries or playlists.

Security

Data is encrypted in transit via HTTPS/TLS, and your storage access credentials are encrypted at rest on our servers.

Deletion

You can delete your account anytime in the app (Settings → Delete account). After deletion there is a 15-day recovery window; once it passes we permanently remove your account metadata (libraries, connections, asset records) and sweep the .wildkite/ artifacts we wrote into your bucket. Your original files are never deleted by us. While your account is active, this data is retained.

Contact

For privacy questions or data deletion requests, contact support@wildkite.app.

Changes

If this policy changes, we will update the "Last updated" date at the top.